Frequently Asked Questions

Everything you need to know about your Roy's Boys order.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, socks and underwear cannot be returned once opened.

How should I care for my Roy's Boys garments?

To keep your items looking their best, we recommend machine washing at 30°C and avoiding the tumble dryer. Always check the specific care label on your garment for detailed instructions.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery dates will be calculated at checkout based on your destination.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.